How much do you charge for delivery?
We charge £3.99 for UK mainland orders & £12.99 for international orders. Shipping is non-refundable.
How long does delivery take?
Delivery time differs depending on where you are ordering from:
UK – 1-3 working days
Europe – 3-8 working days
Rest of the world – 5-15 working days
If you are not in to receive the delivery at the time the delivery is attempted, our courier service will not leave the parcel at the address and re-delivery will be attempted the following day. Please do leave a note when placing an order for where you would like your parcel to be left if you will not be in when delivery is expected. Due to security reasons, all items must be signed for and we cannot send items unrecorded.
If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to redespatch the item or for you to cancel the order. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.